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Stop conflict before it starts

“95% of the time, two smart people with the same goals and the same facts will come up with the same plan. So I tell my team to spend their time figuring out if they have the same goals and the same...

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Is your team prepared for conflict?

I was working with a really great leadership team last week.  The team is full of smart, friendly, collaborative individuals who each have the best interest of the business in mind.  The opportunity...

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How to work with emotional data

In my previous post, I focused on the importance on factoring in the emotional aspects of an issue when your team is struggling or experiencing conflict.  If you didn’t read that post, start there...

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